Verification required
- Why
- Your identity is not verified.
- What to do
- Follow Verify your identity. Your earnings stay safe until you are verified.
Claim requested
- Why
- Your request is already in.
- What to do
- Wait for the next Tuesday cycle.
Pending next cycle
- Why
- Your request is already in.
- What to do
- Wait for the next Tuesday cycle.
claimable once it reaches the contract
- Why
- The cycle is published but not ready yet.
- What to do
- Check again later.
this payout isn't claimable yet
- Why
- A safety waiting period is still running.
- What to do
- Try again after the time shown. The time is in UTC.
Below the network fee
- Why
- The payout is too small to cover the fee.
- What to do
- Open a support ticket if it stays this way.
incorrect password
- Why
- The password did not match.
- What to do
- Enter it again, or reset it.
If your affiliate membership has expired, your earned income stays claimable, but your team, new earnings and referral link stop until you renew.