Messages and what they mean
Find the message you saw to learn why it appeared and what to do.
no unclaimed account is linked to this wallet
- Why
- You connected a different wallet, or this account is already claimed.
- What to do
- Select Use a different wallet, or try signing in.
No wallet detected
- Why
- This browser has no wallet.
- What to do
- Install your wallet app, or open SPCores inside it.
Your wallet does not respond
- Why
- The wallet may not work with this browser.
- What to do
- Try a different browser, or open SPCores inside your wallet app.
Already taken
- Why
- Another member has this username.
- What to do
- Choose another with 4 to 12 characters and at least one letter.
no unclaimed account is linked to this email address
- Why
- The address does not match our records, or the account is already claimed.
- What to do
- Try another address you may have used, try signing in, or read I have no wallet or email.
You have no legacy balance
- Why
- No balance moved to this account.
- What to do
- If you expected one, open a support ticket and give the amounts.
No email arrived
- Why
- It may be in your spam folder.
- What to do
- On the verification screen, select Resend email.
You typed the wrong address
- Why
- The email went to the wrong place.
- What to do
- On the same screen, select Edit email, then Save & resend.
please verify your email before signing in
- Why
- Your email is not verified yet.
- What to do
- Open the link in your email first.
This account is not active. Please contact support.
- Why
- The account is not active.
- What to do
- Email us at [email protected].
Link already used
- Why
- The link was used or has expired.
- What to do
- Select Request a new link and start again.
No account is registered with this email address.
- Why
- The address is not registered, or you have not claimed your old account yet.
- What to do
- Check the spelling. If you had an old account, follow Claim with your wallet.
this wallet does not match the address on file for your account
- Why
- You connected a wallet that is not the one on your account.
- What to do
- Switch to the correct wallet and try again.
Wrong network.
- Why
- Your wallet is on a different network.
- What to do
- Follow I saw the message: Wrong network.
Please try again
- Why
- The photos were not clear enough.
- What to do
- Select Retake photos now and follow the photo tips.
Card funding is currently disabled by the admin.
- Why
- The card option is switched off.
- What to do
- Use Receive crypto instead.
no member has that email address
- Why
- No member uses this email.
- What to do
- Check the email, or ask the member for their wallet address.
no member has the username
- Why
- This username does not exist.
- What to do
- Check the name, or use the member's email.
hasn’t set up their wallet yet
- Why
- The member has not opened their Wallet page yet.
- What to do
- Ask them to open the Wallet page once, then try again.
that looks like a wallet address but isn’t valid
- Why
- The address is incomplete or has a mistake.
- What to do
- Copy the full address again: 0x followed by 40 characters.
You can’t send funds to your own wallet.
- Why
- You entered your own account or address.
- What to do
- Enter another member or wallet address.
Amount exceeds your available balance
- Why
- The amount is more than your balance.
- What to do
- Lower the amount, or select Max.
Amount must be more than the
- Why
- The amount does not cover the fee.
- What to do
- Enter a larger amount.
Verification required
- Why
- Your identity is not verified.
- What to do
- Follow Verify your identity. Your earnings stay safe until you are verified.
Claim requested
- Why
- Your request is already in.
- What to do
- Wait for the next Tuesday cycle.
Pending next cycle
- Why
- Your request is already in.
- What to do
- Wait for the next Tuesday cycle.
claimable once it reaches the contract
- Why
- The cycle is published but not ready yet.
- What to do
- Check again later.
this payout isn't claimable yet
- Why
- A safety waiting period is still running.
- What to do
- Try again after the time shown. The time is in UTC.
Below the network fee
- Why
- The payout is too small to cover the fee.
- What to do
- Open a support ticket if it stays this way.
incorrect password
- Why
- The password did not match.
- What to do
- Enter it again, or reset it.
unknown referrer / referral code
- Why
- The person used an old link or a mistyped code.
- What to do
- Send them your new link.
this referrer has no open spot on that side right now
- Why
- That side has no open place right now.
- What to do
- Send the General link instead.
You already have an open ticket about this.
- Why
- A ticket on this subject already exists.
- What to do
- Continue in that ticket instead of opening a new one.