SPCores

My Legacy balance looks wrong or shows zero

Your Legacy balance is the cash you held when the old system closed. It adds your P-wallet and Income wallet together and shows the total in PTS.

Old SPCoresFix a problem · 4 steps
  1. In the menu, under Money, select Legacy balance.

  2. Compare the total with your old P-wallet plus your old Income wallet.

    Compare the total with your old P-wallet plus your old Income wallet.
  3. If it does not match, or you see You have no legacy balance and you expected one, open a support ticket.

  4. Give the amounts you expected and attach a screenshot from the old system if you have one.

This page shows old cash only. New commissions appear on the Wallet page. If you do not see Legacy balance in the menu, your account was not imported from the old system.

If something goes wrong

You have no legacy balance
Why
No balance moved to this account.
What to do
If you expected one, open a support ticket and give the amounts.